Your satisfaction is our priority. Please forgive us for the unfortunate event.
Please contact us at: firstname.lastname@example.org mentioning:
- Your order number.
- A brief description of the product and the event.
We would like to have your attention on the following:
Once you confirm an order (payment completed), it is not possible to add any further product, the only exception is when changing the size on the same product: if the two products have the same value.
In the case of a defective product, do not hesitate to send us a brief description of the problem and / or photo material to help us resolve your problem as soon as possible.
Together we will find the best solution.
Have other questions? Send us here